SCOPE

This policy applies to any ongoing facility maintenance activities and any facility renovations that occur in Festival Tower building. This policy includes guidelines for purchasing materials related to these activities, disposing of waste generated from these activities, and managing indoor air quality during these activities.

The following materials are covered under this policy:

• Base building elements permanently or semi- permanently attached to the building (mechanical, electrical and plumbing components and specialty items such as elevators are excluded). Exclude fixtures and equipment, which are not considered base building elements
• Furniture and furnishings as well as the components and parts needed to maintain them

For the purposes of this policy, routine maintenance includes (not exclusively) painting, carpet replacement, and ceiling tile replacement. Renovations include fit-outs affecting more than one room, or large rooms such as the lobby or board room, and involve multiple elements, such as moving walls and electrical work, or replacing multiple different architectural finishes.

GOALS

ROLES AND RESPONSIBILITIES

The primary responsible party for this policy is M/s Al-Futtaim. They are responsible for ensuring that this policy is executed and that any contracted vendors involved in facility maintenance and renovation activities are informed of and adhere to the procedures outlined in this policy. The soft service facility manager is responsible for reviewing this policy for any significant changes on the interval specified in the quality assurance section. If at any time updates are required to this policy, the soft service facility manager will ensure that the appropriate individuals are informed of the updates.

Each major renovation project will have a renovation manager. The renovation manager is appointed by the Property Manager and is responsible for coordinating the various aspects of the renovation, including the purchasing and waste schedule, as well as adherence to the indoor air quality requirements.

STANDARD OPERATING PROCEDURES AND IMPLEMENTATION STRATEGIES

Purchasing

Materials purchased for use in facility maintenance and renovations, as well as furniture purchases, will meet at least one of the following criteria:

• Recycled content.

  Recycled content is the sum of postconsumer recycled content plus one-half the pre-consumer recycled content.

• Wood products.

  Wood products must be certified by the Forest Stewardship Council or USGBC-approved equivalent

• Bio-based materials.

  Bio-based products must meet the Sustainable Agriculture Network’s Sustainable Agriculture Standard. Bio-based raw materials must be tested using ASTM Test Method D6866 and be legally harvested, as defined by the exporting and receiving country. Exclude hide products, such as leather and other animal skin material.

• Materials reuse.

  Reuse includes salvaged, refurbished, or reused products.

• Extended producer responsibility.

  Products purchased from a manufacturer (producer) that participates in an extended producer responsibility program or is directly responsible for extended producer responsibility. Products valued at 50% of their cost.

• Green Screen v1.2 Benchmark.

  Products that have fully inventoried chemical ingredients to 100 ppm that have no Benchmark 1 hazards.
  • If any ingredients are assessed with the Green Screen List Translator, value these products at 100% of cost.
  • If all ingredients are have undergone a full Green Screen Assessment, value these products at 150% of cost.

• Cradle to Cradle Certified.

  End use products are certified Cradle to Cradle. Products will be valued as follows:
  • Cradle to Cradle v2 Gold: 100% of cost
  • Cradle to Cradle v2 Platinum: 150% of cost
  • Cradle to Cradle v3 Silver: 100% of cost
  • Cradle to Cradle v3 Gold or Platinum: 150% of cost

• International Alternative Compliance Path – REACH Optimization

  . End use products and materials that do not contain substances that meet REACH criteria for substances of very high concern. If the product contains no ingredients listed on the REACH Authorization or Candidate list, value at 100% of cost.

• Product Manufacturer Supply Chain Optimization.

  Use building products that:
  • Are sourced from product manufacturers who engage in validated and robust safety, health, hazard, and risk programs which at a minimum document at least 99% (by weight) of the ingredients used to make the building product or building material, and
  • Are sourced from product manufacturers with independent third party verification of their supply chain that at a minimum verifies:
    • Processes are in place to communicate and transparently prioritize chemical ingredients along the supply chain according to available hazard, exposure and use information to identify those that require more detailed evaluation
    • Processes are in place to identify, document, and communicate information on health, safety and environmental characteristics of chemical ingredients
    • Processes are in place to implement measures to manage the health, safety and environmental hazard and risk of chemical ingredients
    • Processes are in place to optimize health, safety and environmental impacts when designing and improving chemical ingredients
    • Processes are in place to communicate, receive and evaluate chemical ingredient safety and stewardship information along the supply chain
    • Safety and stewardship information about the chemical ingredients is publicly available from all points along the supply chain
  • For facility maintenance and renovation materials: Low emissions of volatile organic compounds. The following products must either be inherently non-emitting or be tested and determined compliant in accordance with California Department of Public Health Standard Method V1.1–2010, using the applicable exposure scenario. The default scenario is the private office scenario; classroom furniture may use the school classroom scenario. Both first-party and third-party statements of product compliance must follow the guidelines in CDPH SM V1.1–2010, Section 8. Organizations that certify manufacturers’ claims must be accredited under ISO Guide 65. Laboratories that conduct the tests must be accredited under ISO/IEC 17025 for the test methods they use. Projects outside the U.S. may use (1) the CDPH standard method or (2) the German AgBB Testing and Evaluation Scheme (2010). Test products either with (1) ISO 16000-3: 2010, ISO 16000-6: 2011, ISO 16000-9: 2006, ISO 16000-11:2006, or (2) the DIBt testing method (2010). U.S. projects must follow the CDPH standard method.
    • thermal and acoustic insulation
    • flooring materials and finishes
    • ceiling materials and finishes
    • wall materials and finishes
  • For furniture: Low emissions of volatile organic compounds. Products must have been tested, following ANSI/BIFMA Standard Method M7.1–2011, and must comply with ANSI/BIFMA e3-2011 Furniture Sustainability Standard, Sections 7.6.1 (valued at 50% cost) or 7.6.2 (valued at 100% cost), using either the concentration modeling approach or the emissions factor approach. For classroom furniture, use the standard school classroom model in CDPH Standard Method v1.1. Salvaged and reused furniture more than one year old at the time of use is considered compliant, provided it meets the requirements for any site-applied paints, coatings, adhesives, and sealants.
  • For facility maintenance and renovation materials: VOC content requirements for wet-applied products. In addition to meeting the general requirements for VOC emissions (above), on-site wet-applied products must not contain excessive levels of VOCs, for the health of the installers and other tradesworkers who are exposed to these products. To demonstrate compliance, a product or layer must meet the following requirements, as applicable. Disclosure of VOC content must be made by the manufacturer. Any testing must follow the test method specified in the applicable regulation.
    • All paints and coatings wet-applied on site must meet the applicable VOC limits of the California Air Resources Board (CARB) 2007, Suggested Control Measure (SCM) for Architectural Coatings, or the South Coast Air Quality Management District (SCAQMD) Rule 1113, effective June 3, 2011.
    • All adhesives and sealants wet-applied on site must meet the applicable chemical content requirements of SCAQMD Rule 1168, July 1, 2005, Adhesive and Sealant Applications, as analyzed by the methods specified in Rule 1168. The provisions of SCAQMD Rule 1168 do not apply to adhesives and sealants subject to state of federal consumer product VOC regulations.
    • For projects outside Northern America, all paints, coatings, adhesives, and sealants wet-applied on site must either meet the technical requirements of the above regulations, or comply with applicable national VOC control regulations, such as the European Decopaint Directive (2004/42/EC), the Canadian VOC Concentration Limits for Architectural Costings, or the Hong Kong Air Pollution Control (VOC) Regulation.
    • If the applicable regulation requires subtraction of exempt compounds, any content of intentionally added exempt compounds larger than 1% weight by mass (total exempt compounds) must be disclosed.
    • If a product cannot reasonably be tested as specified above, testing of VOC content must comply with ASTM D2369-10; ISO 11890, part 1; ASTM D6886-03; or ISO 11890-2.
  • For facility maintenance and renovation materials: Low emissions of formaldehyde. Built-in cabinetry and architectural millwork containing composite woods must be constructed from materials documented to have low formaldehyde emissions that meet the California Air Resources Board requirements for ultra-low-emitting formaldehyde (ULEF) resins or no-added formaldehyde based resins. Salvaged and reused architectural millwork more than one year old at the time of occupancy is considered compliant, provided it meets the requirements for any site-applied paints, coatings, adhesives, and sealants.

Waste Management

For each facility renovation project, the Property Manager will coordinate with the renovation manager and contracted vendors to discuss the scope of the renovation. The scope of the renovation must be determined and the materials to be used and discarded during the renovation must be identified. Packaging will be a consideration in the materials that will be discarded. The approximate volume of each type of waste will be broken out. Separate categories may include cardboard, wood products and cabinetry, drywall, tile, etc. 

From this material flow, the five largest waste categories will be determined. The renovation manager will coordinate proper waste disposal and landfill diversion for these waste categories. This will involve contacting the appropriate vendors, scheduling haul dates, and ensuring properly sized storage areas for the construction waste. If necessary, a separate secured storage area will be secured for hazardous waste, such as paint.

Once the waste disposal has been coordinated, the renovation manager will write waste disposal instructions for each waste category and will distribute to the appropriate vendors.

For regular maintenance activities, the facility manager will ensure that the proper materials are recycled or composted. All activities of waste management will be in accordance with the Al-Futtaim Quality Assurance Plan.

The Soft Services Facilities Manager will work with the client to design a waste segregation and handling information sheet, which will be clearly displayed in all waste storage collection points and update the information sheet as necessary.

All waste bins are to be properly labelled to ensure that waste is disposed of into the correct container and to ensure that the right waste streams are utilised. This will reduce the miss consignment risk and any unnecessary cost of disposal. The Soft Services Supervisors will be responsible for maintaining a copy of all waste transfer and consignment notes for recording in the waste register.   

Indoor Air Quality Procedures for Maintenance and Renovations

The following Best Management Practices for indoor air quality control will be implemented as applicable for maintenance and renovations that occur in the project and for maintenance activities requiring material installation/repair lasting longer than one hour. The Property Manager is ultimately responsible for ensuring that these control measures are implemented:

HVAC Protection:

As much as possible, the HVAC systems serving the affected area will not be used during construction. All duct equipment openings will be sealed with plastic. In the event that the HVAC systems must be operated, the return side of the systems will be protected and closed off if possible. Alternatively, temporary filters over the duct openings will be used (MERV 8 or better). All filtration media will be replaced immediately prior to occupancy.

Source Control

Materials meeting the sustainability criteria prescribed above will be used as much as possible, particularly for paints, carpet, composite wood, adhesives, and sealants that have the potential for significant emissions. All containers for paints, adhesives and sealants will be stored in a separate, secure location at times when construction is not active. During construction, lids will be kept on all containers as much as possible.

Pathway Interruption

Construction areas will be isolated to prevent contaminating non-construction areas. This will be done by sealing off the work areas with plastic and de-pressurizing the construction area. As much as possible, with weather permitting, the construction area will be ventilated using 100% outside air to exhaust contaminated air directly to the outside. Dust guards and collectors will be used on saws, sanders, and other tools.

Housekeeping

All porous or absorptive building materials, such as dry wall and ceiling tiles, will be protected from exposure to moisture and will be stored in a separate, clean area prior to installation. The entrances to the construction area will have temporary walk-off mats to collect particulates. The construction area will be sealed off using plastic. During construction, daily housekeeping will include use of vacuum cleaners with high-efficiency particulate filters, and sweeping compounds or wetting agents for dust control when sweeping. Prior to building material installation, the installation area will be cleaned to remove dust and debris. Prior to occupancy, the construction area will be vacuumed using high efficiency particulate filters.

Scheduling

As much as possible, the use of paints, sealants, and adhesives will be used after normal working hours to prevent building occupant exposure to off-gassing. All absorptive-finish materials will be installed after wet-applied materials have cured. The construction schedule will include time for a building flush out prior to occupancy. See below for flush out details.

Flush Out

The flush out will begin after all construction work, including punch-list items, has been completed and furniture and fixtures have been installed. Finalize all cleaning, complete the final testing and balancing of HVAC systems, and make sure the HVAC control is functional. 14,000 cubic feet per square foot of floor area will be delivered to the space, with an internal temperature of at least 60 degrees Fahrenheit and a relative humidity of no more than 60% where cooling mechanisms are operated. The area will not be occupied until after at least 3,500 cubic feet of outdoor air per square foot has been provided to the space. After occupancy, the outside air will be ventilated at a minimum rate of 0.30 cfm per square foot.

PERFORMANCE MEASUREMENT AND SCHEDULE FOR REASSESSMENT

After each renovation or quarterly (whichever comes first), the responsible party and renovation manager will evaluate whether the procedures described in this policy have been met. Purchasing and waste logs will be evaluated against sustainability criteria and project goals. If changes are necessary to the policy, the responsible party and renovation manager will determine how best to change the policy procedures to meet the specified goals for the next renovation and/or for ongoing maintenance activities. Indoor Air Quality practices will also be reviewed to ensure that any adjustments to the policy are made.

QUALITY ASSURANCE/QUALITY CONTROL PROCESSES

During renovations, the renovation manager, with help from the Property Manager as necessary, will oversee the work on the construction site to ensure that the procedures are being followed as required. Manufacturer documentation and purchasing data will be retained to ensure that sustainable purchasing goals are being met, and waste reports will be retained to ensure that recycling goals are being met.  Weekly construction meetings will include an agenda item to ensure that the Indoor Air Quality practices outlined in this policy are being implemented.

All maintenance personnel responsible for building repairs will review this policy annually to ensure that they implement the Indoor Air Quality practices outlined in this policy. Maintenance purchases will be tracked on a quarterly basis to ensure that sustainable purchasing goals are being met. Maintenance waste will be tracked on a monthly basis to ensure that recycling goals are being met.

TIME PERIOD

This policy shall take effect on (insert date) and shall continue indefinitely or until amended and/or replaced by a subsequent sustainable purchasing policy.

SCOPE

This policy applies to all cleaning procedures, cleaning material purchases, cleaning equipment purchases and cleaning services that occur inside the building and on building site and grounds of Festival Tower Building. Specifically, this policy covers the following:

Cleaning strategies for:

• Hard floor and carpet cleaning and maintenance
• Protection of vulnerable occupants during cleaning
• Disinfectant and sanitizer selection and use
• Safe storage and handlings of cleaning chemicals, including spill management

Performance metrics and strategy development:

• Reductions in water use, energy use, and chemical toxicity
• Green cleaning products purchasing
• Green cleaning equipment purchasing

Staffing and training plans:

• Staffing requirements and contingency for staffing shortages
• Timing and frequency of staff training

GOALS

This policy would be fully implemented, effectively from ____.

ROLES AND RESPONSIBILITIES

The responsible party for this policy is M/s Al-Futtaim Engineering. They are responsible for ensuring that this policy is executed and that any contracted cleaning vendors under management’s control are aware of and fully trained on the procedures outlined in this policy. Further, the Property Manager is responsible for sharing this policy with building’s tenant representatives and for encouraging policy adoption accordingly. He is responsible for reviewing this policy for any significant changes on the interval specified in the quality assurance section. If at any time, updates are required to this policy, he will ensure that the appropriate individuals are informed of the updates.

PROCEDURES AND STRATEGIES FOR IMPLEMENTATION

Hard floor and carpet cleaning and maintenance:

• Hard floors, including tile, concrete and wood surfaces, would be cleaned once a week with only sustainable cleaning products. No stripping or coatings would be applied to hard floor surfaces.
• Carpets would be vacuumed daily with vacuum cleaners that meet the sustainability criteria listed in this policy.
• Once per month, the carpets would be inspected for stains and other damages. If feasible, the necessary areas would be spot cleaned with sustainable carpet cleaning materials. If damaged, carpet tiles would be replaced.
• When carpet extraction equipment is to be used, methods to reduce chemical usage would be implemented.

Protection of vulnerable occupants during cleaning:

• Vulnerable occupants are identified as pregnant women, children, elderly occupants, and individuals with asthma, allergies, or other sensitivities.
• As much as possible, only sustainable cleaning products would be used. Please refer to the goals and tracking sections of this policy for additional information.
• Any cleaning that involves use of carpet cleaners, or if at any point the use of non-sustainable cleaning product is required, cleaning would be performed after regular business hours.

Disinfectant and sanitizer selection and use

• Only hand soaps and hand sanitizers that meets at least one of the sustainability criteria listed under purchasing guidelines would be considered.
• Hand sanitizers would be placed throughout the building, at appropriate location, for occupant’s use.
• Only disinfectants meeting the purchasing sustainability criteria listed in this policy, would be considered. Disinfectants would be kept locked, in janitorial closets and would only be used by the cleaning staff.
• Cleaning staff would follow all dilution strategies for disinfectants.

Safe storage and handlings of cleaning chemicals, including spill management

• Cleaning chemicals would be stored in the janitor closets to prevent access for other occupants.
• Cleaning staff would receive training on the various hazards of different toxic chemicals and ways to address spills.
• Spills would be cleaned and handled according to manufacturer safety data sheets provided by the manufacturer.
• All spills would be handled carefully. Once spill of a non-sustainable product occurs, the responsible party would be immediately notified. If the spill occurs in an area to which typical building occupants have access, that area would be roped off and building occupants would be informed to stay clear of the area.
• Material safety data sheets for all cleaning chemicals used in the building would be retained, highlighting the stated hazard information. This information would be clearly displayed in all janitor closets.

Strategies for reducing the toxicity of chemicals used for laundry, ware washing and other cleaning activities

• Cleaning staff and building occupants would be supplied with safe cleaning chemicals that meets the sustainability criteria described in the purchasing guidelines listed in this policy.
• Dish soaps and laundry detergent meeting the EPA Design for the Environment would be supplied for ware washing and laundry purposes.
• For surface cleaning, ionized water cleaning devices (using only water) would be used as much as possible.

Strategies for conserving energy, water and chemicals used for cleaning

• Manual-powered equipment and cleaning strategies would be used whenever possible to reduce energy and water used by powered equipment.
• Cold water would be used for any necessary disposal, to reduce energy used to heat hot water.
• Filters in vacuums and other applicable equipment would be changed frequently, to enable clear air flow thereby reducing the energy consumption of the equipment.
• When cleaning chemicals are necessary, proper operating procedures for chemical dilution would be followed, to ensure that the minimum amount of cleaning chemicals, as necessary is used.

Strategies for promoting hand hygiene

• All restrooms would be equipped with hands-free soap dispensers, faucets, hand dryers and towel dispensers.
• Hand sanitizers meeting UL EcoLogo 2783 standard for Instant Hand Antiseptics (formerly Environmental Choice CCD 170) would be placed throughout the building.

Tracking plan for staffing and overall performance

• Regular APPA audits would be conducted to evaluate cleanliness. As part of the audits, auditors would interview cleaning staff to ensure that the proper cleaning methods for hard floor and carpet maintenance system are being consistently used.
• The audits would be conducted once every six months and would be led by the responsible party managing this policy. The responsible party is responsible for recording the results of the audits in management records, following up with cleaning staff for any additional training and/or guidance and recording of these actions.
• All cleaning staff are required to check in each day when they arrive at work. The responsible party would retain these records, to ensure that the building is sufficiently staffed with trained professionals.
• The responsible party would log all training that is provided to the cleaning staff and would ensure that the training plans as per policy requirements are met.
• When new staff are inducted, the responsible party would record the initial training and orientation provided to them.

Tracking plan for water, energy, and toxic chemical usage

• Whenever a toxic chemical is used, it must be reported to the responsible party. The responsible party would record the chemical that was used, where it was applied and the reason for its use. This information would be used to track against the goal for using toxic chemicals, only when strictly necessary.
• All vacuum filters would be replaced on regular basis. The responsible party would record maintenance performed on all cleaning equipment, including filter replacement, to ensure that they are regularly replaced to reduce energy usage.

Tracking plan for cleaning product and cleaning equipment purchases

• All cleaning product and cleaning equipment purchases, made either by the cleaning vendor for use in the building or made by the building management, would be recorded in the purchasing log.
• On a quarterly basis, the responsible party would review all purchases and compare against the policy goals. If the policy goals are not being met, corrective action would be taken, typically in the form of providing education to the individuals in charge of procurement, on the goals and sustainability criteria outlined in this policy.

Staffing and training plans

• Sufficient cleaning of the building requires at least one hour of cleaning per day for every 5,000 ft². As this building is close to 535,000 ft², it would require a minimum 107 hours of cleaning time per day. Cleaning staffs typically works 9 hours per day. Hence, at least 12 cleaning staff work daily in this building. Typically, 15 to 20 people are maintained as part of cleaning roster.
• In the event of staffing shortages, building management maintains contact with a backup cleaning vendor who can supply additional staff, as required.
• All cleaning staff, including backup personnel, are required to receive at least 8 hours of training per year. The responsible party would record the trainings attended by each staff member.
• Trainings are held once a month and are one hour long. Topics vary each month, and cover standard operating procedures for cleaning different surfaces, proper toxic chemical usage and spill management, hazards of toxic chemicals, cleaning to protect vulnerable occupants, cleaning equipment maintenance and conservation of energy and water usage during cleaning.
• The responsible party would coordinate and hosts all trainings.

PURCHASING GUIDELINES

Sustainability Criteria for Cleaning Products and Materials

Cleaning products must meet one or more of the following standards or a local equivalent:

• Green Seal GS-37, for general-purpose, bathroom, glass and carpet cleaners used for industrial and institutional purposes
• UL EcoLogo 2792 (formerly CCD 110), for cleaning and degreasing compounds
• UL EcoLogo 2759 (formerly CCD 146), for hard-surface cleaners
• UL EcoLogo 2795 (formerly CCD 148), for carpet and upholstery care
• Green Seal GS-40, for industrial and institutional floor care products
• UL EcoLogo 2777 (formerly CCD 147), for hard-floor care
• EPA Design for the Environment Program’s Standard for Safer Cleaning Products
• Cleaning devices that use only ionized water or electrolyzed water and have third-party-verified performance data equivalent to the other standards mentioned above (if the device is marketed for antimicrobial cleaning, performance data must demonstrate antimicrobial performance comparable to EPA Office of Pollution Prevention and Toxics and Design for the Environment requirements, as appropriate for use patterns and marketing claims)

Disinfectants, metal polish, or other products not addressed in the above standards must meet one or more of the following standards or a local equivalent:

• UL EcoLogo 2798 (formerly CCD 112), for digestion additives for cleaning and odor control
• UL EcoLogo 2791 (formerly CCD 113), for drain or grease trap additives
• UL EcoLogo 2796 (formerly CCD 115/107), for odor control additives
• Green Seal GS-52/53, for specialty cleaning products
• California Code of Regulations maximum allowable VOC levels for the specific product category
• EPA Design for the Environment Program’s standard for safer cleaning products
• Cleaning devices that use only ionized water or electrolyzed water and have third-party-verified performance data equivalent to the other standards mentioned above (if the device is marketed for antimicrobial cleaning, performance data must demonstrate antimicrobial performance comparable to EPA Office of Pollution Prevention and Toxics and Design for the Environment requirements, as appropriate for use patterns and marketing claims)

Disposable janitorial paper products and trash bags must meet the minimum requirements of one or more of the following programs or a local equivalent:

• EPA comprehensive procurement guidelines, for janitorial paper
• Green Seal GS-01, for tissue paper, paper towels and napkins
• UL EcoLogo 175 Sanitary Paper Products, for toilet tissue and hand towels
• Janitorial paper products derived from rapidly renewable resources or made from tree-free fibers
• FSC certification, for fiber procurement
• EPA comprehensive procurement guidelines, for plastic trash can liners
• California integrated waste management requirements, for plastic trash can liners (California Code of Regulations Title 14, Chapter 4, Article 5, or SABRC 42290-42297 Recycled Content Plastic Trash Bag Program)

Hand soaps and hand sanitizers must meet one or more of the following standards or a local equivalent:

• no antimicrobial agents (other than as a preservative) except where required by health codes and other regulations (e.g. food service and health care requirements)
• Green Seal GS-41, for industrial and institutional hand cleaners
• UL EcoLogo 2784 (formerly CCD 104), for hand cleaners and hand soaps
• UL EcoLogo 2783 (formerly CCD 170), for hand sanitizers
• EPA Design for the Environment Program’s standard for safer cleaning products

Sustainability Criteria for Cleaning Equipment

All powered equipment must have the following features:

• safeguards, such as rollers or rubber bumpers, to avoid damage to building surfaces
• ergonomic design to minimize vibration, noise, and user fatigue, as reported in the user manual in accordance with ISO 5349-1 for arm vibrations, ISO 2631–1 for vibration to the whole body, and ISO 11201 for sound pressure at operator’s ear
• as applicable, environmentally preferable batteries (e.g., gel, absorbent glass mat, lithium-ion) except in applications requiring deep discharge and heavy loads where performance or battery life is reduced by the use of sealed batteries

Vacuum cleaners must be certified by the Carpet and Rug Institute Seal of Approval/Green Label Vacuum Program and operate with a maximum sound level of 70 dBA or less in accordance with ISO 11201.

Carpet extraction equipment, for restorative deep cleaning, must be certified by the Carpet and Rug Institute’s Seal of Approval Deep Cleaning Extractors and Seal of Approval Deep Cleaning Systems program.

Powered floor maintenance equipment must be equipped with such as vacuums, guards, or other devices for capturing fine particulates and must operate with a maximum sound level of 70 dBA, in accordance with ISO 11201.

Propane-powered floor equipment must have high-efficiency, low-emissions engines with catalytic converters and mufflers that meet the California Air Resources Board or EPA standards for the specific engine size and operate with a sound level of 90 dBA or less, in accordance with ISO 11201.

Automated scrubbing machines must be equipped with variable-speed feed pumps and either on-board chemical metering to optimize the use of cleaning fluids or dilution control systems for chemical refilling. Alternatively, scrubbing machines may use tap water only, with no added cleaning products.

QUALITY ASSURANCE/QUALITY CONTROL PROCESSES

The responsible party would evaluate the green cleaning policy on a quarterly basis, to evaluate the progress made in meeting the set goals. If any cleaning product or equipment purchases are not being recorded properly, the responsible party would inform appropriate individuals to ensure that activities are recorded moving forward. The responsible party would evaluate the results of cleaning audits to determine whether the building is being sufficiently cleaned and whether the standard cleaning procedures are being properly executed. As necessary, the responsible party would revise the green cleaning policy to include additional cleaning strategies or modify existing cleaning strategies.

In addition, if any implementation goals are not being met, the responsible party would investigate the situation and would work with individuals purchasing the materials and equipment or using the equipment. The responsible party would evaluate whether updates are necessary to achieve the implementation of set goals.

Any revisions that are made to the policy would be incorporated into the next training cycle for the cleaning staff.

PURPOSE

The purpose of this policy is to establish a uniform purchasing policy for Festival Tower Building. This policy reflects Al-Futtaim objective to promote and encourage accountability, social equality, fiscal responsibility, and community and environmental sustainability.

SCOPE

This policy applies to sustainable purchasing of the following types of products:

Ongoing purchases:

• Paper
• Toner cartridges
• binders
• batteries
• desk accessories, such as pens and pencils
• notebooks
• lamps
• envelopes

The above list includes the top 5 most purchased product categories under management’s control.

Durable goods purchases:

• office equipment, appliances, and audiovisual equipment
• other electric powered equipment

GOALS

ROLES AND RESPONSIBILITIES

The responsible party for this plan is Al-Futtaim Procurement Manager. He/She is responsible for ensuring that this plan is executed and that any contracted vendors under management’s control purchasing products for the building or removing waste from the building are aware of the procedures outlined in this plan. He/She is responsible for reviewing this plan for any significant changes on the interval specified in the quality assurance section. If at any time updates are required to this plan, he/she will ensure that the appropriate individuals are informed of the updates.

PROCEDURES AND STRATEGIES FOR IMPLEMENTATION

Ongoing consumable purchases shall meet anyone of the following criteria as relevant to the product type:

• Postconsumer recycled content. The content of purchases must meet or exceed the levels listed in the U.S. Environmental Protection Agency Comprehensive Procurement Guidelines. Products not covered by the Guidelines can get credit for their recycled content with no minimum. (http://www.epa.gov/epawaste/conserve/tools/cpg/)
• Extended use. Batteries must be rechargeable. Toner cartridges for laser printers must be remanufactured.
• Bio-based materials. Bio-based products must meet the Sustainable Agriculture Network’s Sustainable Agriculture Standard. Bio-based raw materials must be tested using ASTM Test Method D6866 and be legally harvested, as defined by the exporting and receiving country. Exclude hide products, such as leather and other animal skin material.
• Paper and wood products. Paper and wood products must be certified by the Forest Stewardship Council or USGBC-approved equivalent.
• Materials reuse. Reuse includes salvaged, refurbished, or reused products.
• Extended producer responsibility. Products purchased from a manufacturer (producer) that participates in an extended producer responsibility program or is directly responsible for extended producer responsibility
• Cradle to Cradle Certified. Products purchased have earned Cradle to Cradle certification of any level, Version 3 or newer.

Electric-powered equipment purchases shall meet the following criteria:

• EPEAT rating. The equipment must have an Electronic Product Environmental Assessment Tool (EPEAT Silver) rating as minimum or better like EPEAT Gold.
• ENERGY STAR rating. If the equipment does not yet fall under the EPEAT rating systems, it must be ENERGY STAR® qualified or performance equivalent for projects outside the U.S.
• Lamps must contain no mercury (with equivalent energy efficiency as mercury containing lamps) or have an average low mercury content of 25 picograms per lumen-hour or less.

Food and Beverage purchases shall meet the following criteria:

• Sustainable agriculture. The food or beverage must be labeled USDA Organic, Food Alliance Certified, Rainforest Alliance Certified, Protected Harvest Certified, Fair Trade, or Marine Stewardship Council’s Blue Eco-Label, or labeled with the European Community Organic Production logo in accordance with Regulations (EC) No. 834/2007 and (EC) No. 889/2008.
• Local sourcing. The food or beverage must contain raw materials harvested and produced within 100 miles (160 kilometers) of the site.

QUALITY ASSURANCE/QUALITY CONTROL PROCESSES

The responsible party will evaluate the purchasing and waste activity on a quarterly basis to evaluate progress towards the implementation goals. If any purchases or waste is not being recorded properly, the responsible party will inform the appropriate individuals to ensure that activities are recorded moving forward. If any implementation goals are not being met, the responsible party will investigate the situation and will work with the individuals purchasing materials and building occupants disposing of waste to resolve the issue. The responsible party will evaluate whether updates are necessary to the policy or the purchasing or waste processes in order to achieve the implementation goals.

TIME PERIOD

This policy shall take effect on (insert date) and shall continue indefinitely or until amended and/or replaced by a subsequent sustainable purchasing policy.

SCOPE

This plan applies to all interior spaces in the building and all portions of the site and grounds for Festival Tower building. This plan will be consulted prior to taking action on pest management in the building or on the building grounds. Pests include plants or animals that are detrimental to the property, a nuisance to building occupants, or unwanted on the building grounds for other reasons.

GOALS

ROLES AND RESPONSIBILITIES

Integrated Pest Management Team

The pest control vendor is responsible for adhering to the procedures outlined in this plan and reporting the results of site inspections to the Property Manager. If at any time integrated and alternative pest control methods fail and chemical pesticides are necessary, the pest control vendor must notify the Property Manager prior to using the chemical pesticides and wait for approval from the Property Manager prior to applying the pesticides.

Each tenant in the building has a designated contact for communications regarding pest control. The tenant contacts are responsible for reporting pest issues in their space to the Property Manager. When the use of non-least toxic pesticides is necessary, the Property Manager will notify the tenant contacts, and the tenant contacts are then responsible for notifying the occupants in their space.

STANDARD OPERATING PROCEDURES AND IMPLEMENTATION STRATEGIES

Pest control strategies

The building interior and exterior will be periodically inspected for the presence of pests and preventive measures will be taken to avoid pests. If any pests are detected, integrated (nonchemical) methods will be implemented as the first control step, including sanitation measures, exclusion measures, and the use of traps.

Table 5. Contracted Scheduled Pest

Sanitation: Potential food and water sources available to pests will be evaluated and minimized or eliminated. This can be done by thoroughly cleaning and maintaining food service areas and break rooms, fixing leaking pipes and faucets, and altering landscape features to eliminate standing water.

Exclusion: Cracks, crevices, and holes in the building envelope will be sealed. A plant-free zone will be maintained immediately adjacent to the building.

Traps: For insects and rodents, non-chemical baits (such as peanut butter) will be used to trap pests. No chemical baits for rodents will ever be used indoors. If chemical rodent baits are necessary outdoors, they will only be used as solid blocks places in locked outdoor dispensers. No second-generation (single-feed) rodent baits will be used.

If integrated pest control measures are unable to resolve the problem, least toxic pesticides will be used prior to resorting to the use of non-least toxic pesticides. Least toxic pesticides include any pesticide product for which all active ingredients and known inert ingredients meet the least toxic Tier 3 hazard criteria under the San Francisco Hazard Review Process (http://sfenvironment.org/article/residents/leasttoxic-pesticides-for-green-buildings).

Products that are not regulated as pesticides by the EPA because they primarily contain low-risk ingredients, such as garlic oil, may also be considered least toxic options, even if they are not listed as Tier 3 by San Francisco. Nonrodent pesticides that exceed the Tier 3 criteria are considered least toxic if they are used in self-contained baits and placed in locations that are inaccessible to occupants. Rodent baits are not considered least toxic under any circumstances.

Non-least toxic pesticides include all chemical rodent baits and any product that meets the Tier 1 or 2 criteria according to the San Francisco Hazard Review Process. Non-least toxic pesticides may only be used under the following circumstances:

1. Alternative, integrated, and least toxic pest control measures have been exhausted and the pest action threshold is still exceeded
   1. In this situation, notification (according to the procedures below) must be given to building occupants at least 24 hours before the pesticide is applied to the building or grounds
2. The emergency action threshold has been exceeded
   1. In this situation, notification (according to the procedures below) must be given to building occupants no more than 24 hours after the pesticide is applied to the building or grounds

The use of non-least toxic pesticides or rodenticides as pest control in areas requiring frequent treatment on a permanent basis is not an acceptable strategy. Non-least toxic pesticides will not be continuously applied in the building and on the site. Integrated and alternative pest control measures will be resumed once the action threshold specified below for the applicable pest is no longer exceeded.

Pesticide application notification

The overall responsible party will notify the tenant contacts via email of the pesticide application, including the pesticide name, the EPA registration number, the treatment location, and the date of the application. The tenant contacts are then responsible for distributing the notification to the occupants in their space. In addition, the overall responsible party will post a sign at the application site, such that an occupant reading the sign can choose to avoid the application area (for example, if the pesticide is applied in a break room, all entrances to the break room shall have a sign posted). The sign will also include the pesticide name, the EPA registration number, the treatment location, and the date of the application. For an emergency application of a pesticide, anyone who requested notice must be notified within 24 hours of the application and given an explanation of the emergency.

Tenant Communication plan

If pests are observed in a tenant space, it is the responsibility of the tenant to notify the overall responsible party of the pest via email. Within one business day, the overall responsible party will contact the pest control vendor to inspect the situation and determine whether the regular action threshold or the emergency action threshold has been met. The pest control vendor will then take the appropriate actions.

Action thresholds

Regular treatment includes the use of first non-chemical controls (sanitation, exclusion, traps using non-chemical baits), followed by the use of least-toxic control methods if the situation is not resolved, and then non-least toxic control methods is the situation is still not resolved.

Emergency treatment includes the use of the most effective control method as a first step, which may be non-least toxic.

PERFORMANCE MEASUREMENT AND SCHEDULE FOR REASSESSMENT

All pest control activity, including inspections, will be recorded in the IPM tracking tool. The following items will be tracked:

• Pest type and name
• Pest population density and monitoring frequency
• Pest action threshold observed
• Prevention measures implemented
• Product applied (name)
• Toxicity of the product (the tier level as determined by the San Francisco Hazard Review Process)
• Date and time of product application (if applicable)
• Date and time of occupant notification (if applicable)
• Emergency application? (Y/N). If yes, an explanation of the emergency will be included.

The overall responsible party will record each pest that is reported by tenants in the IPM tracking tool. The pest control vendor will record the applicable items from each site visit in the IPM tracking tool.

On an annual basis, performance will be evaluated against the goals specified above. If the goals are not being met adjustments will be made to this plan in order to facilitate goal achievement. If adjustments to the action thresholds are necessary, the overall responsible party will work with tenant contacts and the IPM vendor as necessary in order to appropriately adjust the action thresholds.

QUALITY ASSURANCE/QUALITY CONTROL PROCESSES

On an annual basis, the overall responsible party will evaluate performance against the goals specified earlier in this plan. If the goals are not being met, adjustments will be made to this plan in order to facilitate goal achievement, and the pest vendor and tenant contacts will be educated on the adjustments made to the plan.

TIME PERIOD

This policy shall take effect on (insert date) and shall continue indefinitely or until amended and/or replaced by a subsequent sustainable purchasing policy.